I had a big clogged in my son’s bedroom… 3 different plumbers came and couldn’t fix it… I almost gave up until I called Roto Rooter. I got their service with Daniel he was super nice and understanding! He got the problem right away and fixed it, he left everything clean behind him. He was very professional and did an amazing job!
We live in a very old house, the system is very old (from the 60s) so previous plumbers who tried to fix it, couldn’t deal with it.. but Daniel did!! He fixed it, And I am so happy I found a good service, so kind and hard worker… he didn’t give up until he was able to take out all the junk my kid put in the pipes over the years…(apparently a lot of wipes) he had to remove the toilet and put it back together, he did it in such a professional way, as the plumber who came a week before him told me he will have to break the toilet since there is no way to remove it as it’s super old and the screws were rusted… I am so glad I didn’t listen to him and tried Roto Rooter before I almost gave up and was ready to replace the whole thing, Daniel came and saved the vintage toilet that came with the original architect design;) thank you!
Hazereki
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December 15, 2024
I had a drain issue where both my toilet and shower had murky water rising around 7:00pm. I called to see if they could come in and fix it (since they have 24/7 services), and they swiftly arrived! It was a 20 degree snowy night, so I applaud the two gentlemen that came over and solved the issue. Daniel O. and his partner were amazing!!
adagner8
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September 28, 2024
Excellent service and fair price. I had both sump pumps go out during a storm, and immediately called for service. With 45 minutes I had a technician at the property. He quoted me my an accurate estimate and had me back up in running in no time. Daniel did an excellent job. He was polite and professional and I would recommend his service to anyone !
Brooke Faulk
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December 09, 2024
For Christmas this year, my husband and I decided to gift each other new toilets for our home. After removing the upstairs bathrooms toilet, we found that the toilet flange had broke. We called Saturday morning to have this replaced. Although Roto Rooter was available same day, we opted for a morning appointment the following day. Our technician, Daniel, was able to assess the situation and provide an estimated quote for free. We decided on a payment plan for the replacement and labor. The application process was easy and we signed up for 18 months without interest. We were worried about potential water damage, so Daniel called a specialist out to have that looked at. With much relief, no water damage was found. Daniel called an additional technician out and began work same day. Within a couple hours, the toilet flange was repaired and the toilet was installed. Both the technicians and specialist were polite, professional, and respectful of our home. Needless to say, we will be choosing Roto Rooter for future work.
Sofia Veraldi
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December 05, 2024
The team was great! Very respectful and explained things so I could understand. In addition, every phone coordinator was adequately communicative throughout the process. Impressive professionalism and kindness by the technicians and supervisor!
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I had a big clogged in my son’s bedroom… 3 different plumbers came and couldn’t fix it… I almost gave up until I called Roto Rooter. I got their service with Daniel he was super nice and understanding! He got the problem right away and fixed it, he left everything clean behind him. He was very professional and did an amazing job! We live in a very old house, the system is very old (from the 60s) so previous plumbers who tried to fix it, couldn’t deal with it.. but Daniel did!! He fixed it, And I am so happy I found a good service, so kind and hard worker… he didn’t give up until he was able to take out all the junk my kid put in the pipes over the years…(apparently a lot of wipes) he had to remove the toilet and put it back together, he did it in such a professional way, as the plumber who came a week before him told me he will have to break the toilet since there is no way to remove it as it’s super old and the screws were rusted… I am so glad I didn’t listen to him and tried Roto Rooter before I almost gave up and was ready to replace the whole thing, Daniel came and saved the vintage toilet that came with the original architect design;) thank you!
I had a drain issue where both my toilet and shower had murky water rising around 7:00pm. I called to see if they could come in and fix it (since they have 24/7 services), and they swiftly arrived! It was a 20 degree snowy night, so I applaud the two gentlemen that came over and solved the issue. Daniel O. and his partner were amazing!!
Excellent service and fair price. I had both sump pumps go out during a storm, and immediately called for service. With 45 minutes I had a technician at the property. He quoted me my an accurate estimate and had me back up in running in no time. Daniel did an excellent job. He was polite and professional and I would recommend his service to anyone !
For Christmas this year, my husband and I decided to gift each other new toilets for our home. After removing the upstairs bathrooms toilet, we found that the toilet flange had broke. We called Saturday morning to have this replaced. Although Roto Rooter was available same day, we opted for a morning appointment the following day. Our technician, Daniel, was able to assess the situation and provide an estimated quote for free. We decided on a payment plan for the replacement and labor. The application process was easy and we signed up for 18 months without interest. We were worried about potential water damage, so Daniel called a specialist out to have that looked at. With much relief, no water damage was found. Daniel called an additional technician out and began work same day. Within a couple hours, the toilet flange was repaired and the toilet was installed. Both the technicians and specialist were polite, professional, and respectful of our home. Needless to say, we will be choosing Roto Rooter for future work.
The team was great! Very respectful and explained things so I could understand. In addition, every phone coordinator was adequately communicative throughout the process. Impressive professionalism and kindness by the technicians and supervisor!