AMAZING SERVICE!!
Our water heater went down last night. We called this morning at 10:28 and they had a new water heater and water softener installed by 5:30 the same day. Andrew was very helpful when my mother fell while he was here doing the initial inspection. And Nathan did an amazing job getting everything done. I would never have expected them to be able to do this so quickly and so well. I highly recommend this company!
James Jones
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May 22, 2025
Mr. Rooter gave me a decent price and installed a 80 Gallon electric water heater. First one installed started tripping breakers and fuses. They removed that heater and We waited a few days for the second heater to be installed. That one does the same thing. I have had no hot water for 3 weeks. The service tech Dustin came out many times to remedy the situation. He is not sure what the issue is. I have had an electrician out twice and have been troubleshooting the electrical side. Seems power is not the issue. Electrician said the thermostats are firing at same time causing breaker to pop. Told tech from Mr. Rooter and he chose to replace the heating elements and charged me 480.00 to do so. Tried the heater again with same results. I have been asking for a supervisor to check the work and have been told someone will be out multiple times. No one has come to check the work. Still waiting....Tech left the panels off for supervisor. No show....Still waiting..
Morgan CrutcherSmith, M.S.
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May 23, 2025
Corey was wonderful, he came early, very quickly diagnosed our problem and was very friendly to boot! He answered all of the questions we had in a friendly courteous manner even when we openly stated that we did not know that our water heater needed to be flushed once a year. He was also able to answer all of other questions competently and confidently! I would recommend Mr. Rooter and Corey specifically to anyone!
Nicole Delaney
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April 29, 2025
Had a great experience with this company!! They came out the very next day after I called. Brandon was great at his job! He got here in the time frame that was quoted to me. He was very polite and not bothered by my dogs. He got my water heater replaced quickly! Would definitely recommend to anyone!
Ellie Baker
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May 13, 2025
Mr. Rooter plumbing was very quick to inform me of the rescheduling of my appointment from Monday to Tuesday. Our tech, Brandon was very efficient, courteous, and respectful of our home. If we ever need their services again, we hope they send Brandon.
Our Address
2041 W Enterprise Ave, Muncie, IN 47304, USA
Claim Listing: Mr. Rooter Plumbing of Muncie
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AMAZING SERVICE!! Our water heater went down last night. We called this morning at 10:28 and they had a new water heater and water softener installed by 5:30 the same day. Andrew was very helpful when my mother fell while he was here doing the initial inspection. And Nathan did an amazing job getting everything done. I would never have expected them to be able to do this so quickly and so well. I highly recommend this company!
Mr. Rooter gave me a decent price and installed a 80 Gallon electric water heater. First one installed started tripping breakers and fuses. They removed that heater and We waited a few days for the second heater to be installed. That one does the same thing. I have had no hot water for 3 weeks. The service tech Dustin came out many times to remedy the situation. He is not sure what the issue is. I have had an electrician out twice and have been troubleshooting the electrical side. Seems power is not the issue. Electrician said the thermostats are firing at same time causing breaker to pop. Told tech from Mr. Rooter and he chose to replace the heating elements and charged me 480.00 to do so. Tried the heater again with same results. I have been asking for a supervisor to check the work and have been told someone will be out multiple times. No one has come to check the work. Still waiting....Tech left the panels off for supervisor. No show....Still waiting..
Corey was wonderful, he came early, very quickly diagnosed our problem and was very friendly to boot! He answered all of the questions we had in a friendly courteous manner even when we openly stated that we did not know that our water heater needed to be flushed once a year. He was also able to answer all of other questions competently and confidently! I would recommend Mr. Rooter and Corey specifically to anyone!
Had a great experience with this company!! They came out the very next day after I called. Brandon was great at his job! He got here in the time frame that was quoted to me. He was very polite and not bothered by my dogs. He got my water heater replaced quickly! Would definitely recommend to anyone!
Mr. Rooter plumbing was very quick to inform me of the rescheduling of my appointment from Monday to Tuesday. Our tech, Brandon was very efficient, courteous, and respectful of our home. If we ever need their services again, we hope they send Brandon.