Jake and Damon did a great job! They were kind, considerate, and sensitive to the fact that this was a really bad situation in the middle of the weekend. Even though they had to come during their time off, they never made us feel like they weren’t happy to be there. They went above and beyond to help resolve our situation. I would definitely recommend them again!
Jackie Johnson
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November 22, 2024
Just about everything on this sink was wrong, and Jake fixed it right up replaced what needed to be replaced, turn upside down, upside right and stop one leak I didn't even know I had, and tightened up all the fixtures. So I would say he went above and beyond explained very well what he was doing step by step even though I was just anxious to get it done LOL
💯 Thank you Jake! The young lady on the phone was very nice also!
Jacqueline Johnson 👍
Belinda Kunczt
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December 17, 2024
Very pleased with our experience. We were scheduled the same day, they were professional and pleasant to work with. They explained the situation well and we will use them in the future should we have the need.
Len Bielski
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November 20, 2024
Very positive experience with Damon and his apprentices. Showed up on time as expected. Didn’t mind assessing my outdoor drain problem even in the daylight savings time darkness. Professional & courteous. Answered questions and did as I asked. Seemed motivated to solve the problem.
Had to return on a different day to get it all done. The company called and texted me regularly to keep me informed about their timing and schedule.
Stayed late to complete the task working outdoors. Damon knocked on the door at the end the day to review their progress and answer questions. Very well-spoken. Cleaned up their work site and left the area looking good.
I am very happy with their service and would use them again without hesitation.
Keely Green
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November 18, 2024
We had a pipe burst on a Saturday morning before having people over and were the most stressed. Jake from Mr. Rooter came out was quick, thorough, knowledgeable and so helpful in fixing the pipe and installing a new water heater. Could not recommend enough!
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Jake and Damon did a great job! They were kind, considerate, and sensitive to the fact that this was a really bad situation in the middle of the weekend. Even though they had to come during their time off, they never made us feel like they weren’t happy to be there. They went above and beyond to help resolve our situation. I would definitely recommend them again!
Just about everything on this sink was wrong, and Jake fixed it right up replaced what needed to be replaced, turn upside down, upside right and stop one leak I didn't even know I had, and tightened up all the fixtures. So I would say he went above and beyond explained very well what he was doing step by step even though I was just anxious to get it done LOL 💯 Thank you Jake! The young lady on the phone was very nice also! Jacqueline Johnson 👍
Very pleased with our experience. We were scheduled the same day, they were professional and pleasant to work with. They explained the situation well and we will use them in the future should we have the need.
Very positive experience with Damon and his apprentices. Showed up on time as expected. Didn’t mind assessing my outdoor drain problem even in the daylight savings time darkness. Professional & courteous. Answered questions and did as I asked. Seemed motivated to solve the problem. Had to return on a different day to get it all done. The company called and texted me regularly to keep me informed about their timing and schedule. Stayed late to complete the task working outdoors. Damon knocked on the door at the end the day to review their progress and answer questions. Very well-spoken. Cleaned up their work site and left the area looking good. I am very happy with their service and would use them again without hesitation.
We had a pipe burst on a Saturday morning before having people over and were the most stressed. Jake from Mr. Rooter came out was quick, thorough, knowledgeable and so helpful in fixing the pipe and installing a new water heater. Could not recommend enough!