The customer service was top notch. Chris Frye and Aaron arrived and diagnosed the problem and quickly went to work. We ended up having several issues and Chris was so kind when delivering the unfortunate news. He explained everything well and was patient with the many questions we had. Aaron was also very kind and professional and worked diligently the whole time he was in our home. Great group of guys!
Lucas 760
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November 07, 2024
I had major problems in two bathrooms. I’m so happy they were able to fix everything. I appreciated how he explained everything to me as he went along . When I asked about city sewer lines, he’d already called the sewage office and they were on their way. Fantastic! Cleaned out line for the whole block. Most of all I liked how he listed costs so I could choose what I could afford and what was most important to me to get fixed. Professional, friendly and very knowledgeable! I would absolutely call them again.
Shelby Stallard
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November 21, 2024
My husband and I just bought a foreclosed home with some mystery septic/well issues. Mr. Rooter and their technicians have been awesome, informative, and caring with helping us identify and resolve this issue. The office staff always kept us informed with quick updates and the technicians were awesome and kept us up to date/informed with every step. Can’t recommend enough!
Christy Brooks
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December 07, 2024
The guy's were friendly, polite and efficient. I did feel the price was a bit high. I also never received my invoice.
Lisa Zinkan
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September 09, 2024
The team was very professional. They quickly diagnosed the issue, gave me a reasonable quote and explained the charges clearly. They were also very good at teaching me about the system we have and how to properly maintain it. I will definitely call them again for future services.
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16957 N 150 E, Summitville, IN 46070, USA
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The customer service was top notch. Chris Frye and Aaron arrived and diagnosed the problem and quickly went to work. We ended up having several issues and Chris was so kind when delivering the unfortunate news. He explained everything well and was patient with the many questions we had. Aaron was also very kind and professional and worked diligently the whole time he was in our home. Great group of guys!
I had major problems in two bathrooms. I’m so happy they were able to fix everything. I appreciated how he explained everything to me as he went along . When I asked about city sewer lines, he’d already called the sewage office and they were on their way. Fantastic! Cleaned out line for the whole block. Most of all I liked how he listed costs so I could choose what I could afford and what was most important to me to get fixed. Professional, friendly and very knowledgeable! I would absolutely call them again.
My husband and I just bought a foreclosed home with some mystery septic/well issues. Mr. Rooter and their technicians have been awesome, informative, and caring with helping us identify and resolve this issue. The office staff always kept us informed with quick updates and the technicians were awesome and kept us up to date/informed with every step. Can’t recommend enough!
The guy's were friendly, polite and efficient. I did feel the price was a bit high. I also never received my invoice.
The team was very professional. They quickly diagnosed the issue, gave me a reasonable quote and explained the charges clearly. They were also very good at teaching me about the system we have and how to properly maintain it. I will definitely call them again for future services.