First time having an annual plumbing service done. Joe was on time (in spite of the snow and traffic) and was very cordial. He explained everything he was inspecting and testing.
While there will be some replacement work in the years ahead, Joe took the time to explain why it would need to be done, but in no way pressured me to act on it today-which was completely appropriate given the age of the home.
Joe and Mr. Plumber FAR exceeded my expectations today.
BOTTOM LINE: Highly recommend their services
Kristen Young
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December 19, 2024
I had a phenomenal experience with my plumbing technician Jason. He was so kind, friendly, and very professional. He addressed all my concerns and even submitted a ticket for an issue he found, on the spot to have a third party company assess water damage. I cannot recommend Jason and Mr. Plumber enough! Thank you!
Marcia Burns
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December 01, 2024
I highly recommend Mr Plumber and the True Comfort Membership! I had my annual water maintenance check, as part of my True Comfort Membership, and the technician noticed my water heater was cracked. He explained my options to me and was able to schedule a replacement for the next day. The technicians who replaced my water heater were very professional and conscientious about keeping my space clean during the process. Due to my water heater being in a tight corner of my crawl space I had to pay significantly more than I had anticipated, but I was pleased with the communication and work from the Mr Plumber team throughout the process.
Robert Perkins
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December 09, 2024
Gavyn called and was able to arrive earlier than the appointment time. He was very polite and professional. Cleared the clog quickly and did a great job. I will be recommending Mr. Plumber to my friends and family. Thanks!
L MO
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December 12, 2024
This review is specifically for drain tech Caleb who came out today. He was friendly, respectful, & knowledgeable in his job. He came at the end of the day and it got cold and dark, with a sudden snowfall, but he still had a good attitude and smile on his face. It was very much appreciated.
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711 E 65th St Suite 101, Indianapolis, IN 46220, USA
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First time having an annual plumbing service done. Joe was on time (in spite of the snow and traffic) and was very cordial. He explained everything he was inspecting and testing. While there will be some replacement work in the years ahead, Joe took the time to explain why it would need to be done, but in no way pressured me to act on it today-which was completely appropriate given the age of the home. Joe and Mr. Plumber FAR exceeded my expectations today. BOTTOM LINE: Highly recommend their services
I had a phenomenal experience with my plumbing technician Jason. He was so kind, friendly, and very professional. He addressed all my concerns and even submitted a ticket for an issue he found, on the spot to have a third party company assess water damage. I cannot recommend Jason and Mr. Plumber enough! Thank you!
I highly recommend Mr Plumber and the True Comfort Membership! I had my annual water maintenance check, as part of my True Comfort Membership, and the technician noticed my water heater was cracked. He explained my options to me and was able to schedule a replacement for the next day. The technicians who replaced my water heater were very professional and conscientious about keeping my space clean during the process. Due to my water heater being in a tight corner of my crawl space I had to pay significantly more than I had anticipated, but I was pleased with the communication and work from the Mr Plumber team throughout the process.
Gavyn called and was able to arrive earlier than the appointment time. He was very polite and professional. Cleared the clog quickly and did a great job. I will be recommending Mr. Plumber to my friends and family. Thanks!
This review is specifically for drain tech Caleb who came out today. He was friendly, respectful, & knowledgeable in his job. He came at the end of the day and it got cold and dark, with a sudden snowfall, but he still had a good attitude and smile on his face. It was very much appreciated.