I had my first visit from a Mr. Plumber technician today. I had a water heater flush and plumbing inspection. Seth was very thorough in the inspection and could explain everything he found in a way I understood easily. When I asked questions, he was knowledgeable but didn't talk over my head. He described potential future concerns but did not try to push a sale. I would say he put customer concerns at the forefront and acted responsibly in all areas. Great service so far!
Susan Wise
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December 31, 2024
I highly recommend Mr. Plumber. They were so professional all around from the kind assistant who scheduled our visit to the professional technician who serviced our call. I received a text with our technician's picture and short bio which was appreciated. The price was amazing considering another company tried to charge us 3 times as much for the same service. Plus, Mr. Plumber offers a 1 year guarantee on their service. If you have a plumbing issue, I highly recommend you give Mr. Plumber a call.
John Cavanaugh
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January 11, 2025
Craig was prompt and clean and courteous. Provided all findings in an email and reviewed important information with me. Also answered my questions thoroughly. Gave answers that indicated extensive plumbing knowledge. The backup sump battery recommended seemed expensive ($493, including installation), but I trust his judgement. Very satisfying visit, as usual with Mr Plumber/Williams service people.
Lucindia Burgess
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February 15, 2025
Made emergency call around 1:30 am for busted water pipe, the call was actually answered by a human being, and I was told what to do before they got there. Scott was very nice and explained everything that needed to be done. It was a very good experience. I will definitely use them again.
Scott Sandstrom
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December 20, 2024
First time having an annual plumbing service done. Joe was on time (in spite of the snow and traffic) and was very cordial. He explained everything he was inspecting and testing.
While there will be some replacement work in the years ahead, Joe took the time to explain why it would need to be done, but in no way pressured me to act on it today-which was completely appropriate given the age of the home.
Joe and Mr. Plumber FAR exceeded my expectations today.
BOTTOM LINE: Highly recommend their services
Our Address
711 E 65th St Suite 101, Indianapolis, IN 46220, USA
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I had my first visit from a Mr. Plumber technician today. I had a water heater flush and plumbing inspection. Seth was very thorough in the inspection and could explain everything he found in a way I understood easily. When I asked questions, he was knowledgeable but didn't talk over my head. He described potential future concerns but did not try to push a sale. I would say he put customer concerns at the forefront and acted responsibly in all areas. Great service so far!
I highly recommend Mr. Plumber. They were so professional all around from the kind assistant who scheduled our visit to the professional technician who serviced our call. I received a text with our technician's picture and short bio which was appreciated. The price was amazing considering another company tried to charge us 3 times as much for the same service. Plus, Mr. Plumber offers a 1 year guarantee on their service. If you have a plumbing issue, I highly recommend you give Mr. Plumber a call.
Craig was prompt and clean and courteous. Provided all findings in an email and reviewed important information with me. Also answered my questions thoroughly. Gave answers that indicated extensive plumbing knowledge. The backup sump battery recommended seemed expensive ($493, including installation), but I trust his judgement. Very satisfying visit, as usual with Mr Plumber/Williams service people.
Made emergency call around 1:30 am for busted water pipe, the call was actually answered by a human being, and I was told what to do before they got there. Scott was very nice and explained everything that needed to be done. It was a very good experience. I will definitely use them again.
First time having an annual plumbing service done. Joe was on time (in spite of the snow and traffic) and was very cordial. He explained everything he was inspecting and testing. While there will be some replacement work in the years ahead, Joe took the time to explain why it would need to be done, but in no way pressured me to act on it today-which was completely appropriate given the age of the home. Joe and Mr. Plumber FAR exceeded my expectations today. BOTTOM LINE: Highly recommend their services