Fantastic experience for first time service.
My tankless water heater was leaking and as a new service subscriber I was treated like a long time customer.
Brock was excellent in his inspection, and set me up for a warranty repair. Brock and Bill made sure everything was taken care of perfectly.
We were so impressed that we decided to also have a utility sink installed in our laundry room during the repairs.
Nick and Jimmy took care of that quickly and did a great job.
Overall could not be more pleased with the service, professionalism and friendly attitude of everyone involved.
And I know the job was done right so no worries about future issues.
Great job Brock, Bill, Nick and Jimmy!!!
Kathy Good
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May 21, 2025
These people were very kind and helpful. They worked very hard trying to resolve a big problem I had with my older home. They were very knowledgeable with my issues with old clay pipes and sewage drains. I appreciated how much they told me and how hard they worked. They all had a very positive attitude! I would recommend them forever!
Rick Dowd
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March 28, 2025
Excellent service, from booking online to a prompt call back to confirm appointment. After confirmation updates were handled via text which also the ability to see the driver ETA when he was on the way.
Justin was courteous and took care of the problem (toilet not draining properly) quickly.
**Update** I ended having to have them visit again, same day as the toilet issue came back. New technician, Sebastian, once again extremely easy to talk with. As they had been out it was no additional charge, and he found the root cause. Very happy with the way these young gentlemen have been trained!
A very positive experience and highly recommended.
IndyGuy
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April 21, 2025
The team was great to work with, Scott was very professional and understood exactly what was needed for a fairly pricey job we needed done. He came out and reviewed the situation and was able to complete the project for almost 40% less than other vendors had quoted. I would not hesitate to use them again!
Bows and Silos
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May 04, 2025
Gavyn was amazing! Very helpful and knowledgeable, I felt very comfortable with him in my home, he was great with my kids and dog. Would highly recommend him! He went above and beyond to help us with our situation and answered all my questions! Thank you so much
Our Address
1033 3rd Ave SW Suite 205, Carmel, IN 46032, USA
Claim Listing: Mr. Plumber by Metzler & Hallam
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Fantastic experience for first time service. My tankless water heater was leaking and as a new service subscriber I was treated like a long time customer. Brock was excellent in his inspection, and set me up for a warranty repair. Brock and Bill made sure everything was taken care of perfectly. We were so impressed that we decided to also have a utility sink installed in our laundry room during the repairs. Nick and Jimmy took care of that quickly and did a great job. Overall could not be more pleased with the service, professionalism and friendly attitude of everyone involved. And I know the job was done right so no worries about future issues. Great job Brock, Bill, Nick and Jimmy!!!
These people were very kind and helpful. They worked very hard trying to resolve a big problem I had with my older home. They were very knowledgeable with my issues with old clay pipes and sewage drains. I appreciated how much they told me and how hard they worked. They all had a very positive attitude! I would recommend them forever!
Excellent service, from booking online to a prompt call back to confirm appointment. After confirmation updates were handled via text which also the ability to see the driver ETA when he was on the way. Justin was courteous and took care of the problem (toilet not draining properly) quickly. **Update** I ended having to have them visit again, same day as the toilet issue came back. New technician, Sebastian, once again extremely easy to talk with. As they had been out it was no additional charge, and he found the root cause. Very happy with the way these young gentlemen have been trained! A very positive experience and highly recommended.
The team was great to work with, Scott was very professional and understood exactly what was needed for a fairly pricey job we needed done. He came out and reviewed the situation and was able to complete the project for almost 40% less than other vendors had quoted. I would not hesitate to use them again!
Gavyn was amazing! Very helpful and knowledgeable, I felt very comfortable with him in my home, he was great with my kids and dog. Would highly recommend him! He went above and beyond to help us with our situation and answered all my questions! Thank you so much