Appreciate Nigel and his patience and working with me to get the new system installed. I was surprised to be able to get next day installation! Austin and Colton were fantastic removing the old system and installing the new. They kept me informed as they progressed through the day and cleaned up after themselves. So far I have been pleased with everything and I would recommend Jake’s to friends.
Scott Buchner
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October 14, 2025
Our experience with 'Jake's' from 'start-to-finish' was exceptionally fantastic. We purchased a foreclosed home in a condition to renovate which included a 'done' AC unit & an 'old' Furnace.
As soon as Amber received our call, she was courteous, understanding & helpful. She booked an onsite evaluation the next day led by John W. We met John onsite & he was awesome! John was thorough, honest & understanding of what we were aiming to achieve in our renovation project.
Within an hour after inspection we had a quote for a new AC unit and/or a new Furnace (which was 27 years old). Additionally, the quote system Jake's sends (via both text & email) is easy to understand, easy on the eyes & easy to confirm.
John W. & I stayed in touch over the course of the next 24 hours as we compared other quotes.
Finally, they were able to offer installation of both units, which were high quality TRANE products, literally the next day.
We called into Amber @ 8 am the next morning, made a simple payment over the phone & their crew was out to install within 1 hour....amazing.
Our overall interactions with Jake's team was superb. When we have future projects they will be our first....and only call.
As with others, Google limits to 5 start...we would give 10 stars!
Dara Upchurch
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February 03, 2026
Austin Melton was very professional. He came out for my plumbing inspection and was very thorough. He went through the problems he found along with options to fix them with no pressure to make a decision. Kye and Will did a great job with installing our Essency On-Demand water heater and we are very happy with it. We also had to get new water lines and shut off valves installed along with a new water softener. I have been a Jake’s customer for several years and had lots of work done and they always deliver excellence. Thanks!
Arron Patterson
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January 10, 2026
The Technicians were very thorough and had great customer service, it was the equipment they used. It was very dirty and when turned on released horrible allergens into the air, dust and the smell of other homes engulfed our entire upstairs. My critique would be to thoroughly clean your turbo jet max after you finish a home. My house is a brand new build and it honestly feels contaminated after that unit was turned on so long upstairs.
Sarah blewett
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July 09, 2025
I wish I could give 10 out of 5 stars!
I bought my home with a leaking issue and an AC unit that didn’t even work. The team at Jake’s went above and beyond to help me out. They got me an incredible deal on a brand new AC unit and a water softener. Their service, support, and care truly blew me away. For your own peace of mind—go to Jake’s! You won’t regret it.
Our Address
536 W Main St, Knightstown, IN 46148, USA
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Appreciate Nigel and his patience and working with me to get the new system installed. I was surprised to be able to get next day installation! Austin and Colton were fantastic removing the old system and installing the new. They kept me informed as they progressed through the day and cleaned up after themselves. So far I have been pleased with everything and I would recommend Jake’s to friends.
Our experience with 'Jake's' from 'start-to-finish' was exceptionally fantastic. We purchased a foreclosed home in a condition to renovate which included a 'done' AC unit & an 'old' Furnace. As soon as Amber received our call, she was courteous, understanding & helpful. She booked an onsite evaluation the next day led by John W. We met John onsite & he was awesome! John was thorough, honest & understanding of what we were aiming to achieve in our renovation project. Within an hour after inspection we had a quote for a new AC unit and/or a new Furnace (which was 27 years old). Additionally, the quote system Jake's sends (via both text & email) is easy to understand, easy on the eyes & easy to confirm. John W. & I stayed in touch over the course of the next 24 hours as we compared other quotes. Finally, they were able to offer installation of both units, which were high quality TRANE products, literally the next day. We called into Amber @ 8 am the next morning, made a simple payment over the phone & their crew was out to install within 1 hour....amazing. Our overall interactions with Jake's team was superb. When we have future projects they will be our first....and only call. As with others, Google limits to 5 start...we would give 10 stars!
Austin Melton was very professional. He came out for my plumbing inspection and was very thorough. He went through the problems he found along with options to fix them with no pressure to make a decision. Kye and Will did a great job with installing our Essency On-Demand water heater and we are very happy with it. We also had to get new water lines and shut off valves installed along with a new water softener. I have been a Jake’s customer for several years and had lots of work done and they always deliver excellence. Thanks!
The Technicians were very thorough and had great customer service, it was the equipment they used. It was very dirty and when turned on released horrible allergens into the air, dust and the smell of other homes engulfed our entire upstairs. My critique would be to thoroughly clean your turbo jet max after you finish a home. My house is a brand new build and it honestly feels contaminated after that unit was turned on so long upstairs.
I wish I could give 10 out of 5 stars! I bought my home with a leaking issue and an AC unit that didn’t even work. The team at Jake’s went above and beyond to help me out. They got me an incredible deal on a brand new AC unit and a water softener. Their service, support, and care truly blew me away. For your own peace of mind—go to Jake’s! You won’t regret it.