From start to finish, my experience with Godby was excellent. I was able to schedule an initial appointment online which is so convenient. Everything else was communicated via text, including a 20 minute warning when they were on their way. This text included the technician's picture and some fun facts about them. They were friendly, professional, and I wouldn't hesitate to use them again.
Casey Carpenter
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February 15, 2025
Had small emergency after hours on a weekend. Everyone that helped us from the moment we called to the moment the technician left was an excellent experience. Jennifer, the after hours operator, was helpful and kind. She took the time to find the help we needed. Jayson was polite and professional. Jayson was excellent, very knowledgeable, understanding, thorough and had a really good sense of humor. He quickly solved the problem and got to work-will always call this company from now on!
Jeff Glass
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March 28, 2025
Very courteous technician and was prompt for the service call. Although…when he left, he had forgotten to turn the furnace/AC back on. I did not notice this till bedtime and I had to troubleshoot why the system was not working. Luckily I was able to figure out the issue and find a switch on the furnace that had been turned off.
Alexandra Williams
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January 30, 2025
Godby has been our go-to Heating & Air company since 2022. We are able to schedule service quickly (often next day) & the techs are strong communicators about their arrival times & any work they do on our system. It’s usually the same few techs that come out which makes their visits feel extra friendly & familiar. We find great value in being Godby Club members and having routine maintenance to keep our system running well.
Jan Wark
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December 24, 2024
Everything about our experience was outstanding! Our water heater went out the night of Dec 23rd. I called late that night and service was scheduled for the morning of Christmas Eve! Our technician Jahson arrived at 9:00 am and was courteous and professional. By 11:30 our new water heater was installed and running. I was especially impressed with this level of service on a holiday. Everything went perfectly, thank you!
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7852 Moller Rd, Indianapolis, IN 46268, USA
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From start to finish, my experience with Godby was excellent. I was able to schedule an initial appointment online which is so convenient. Everything else was communicated via text, including a 20 minute warning when they were on their way. This text included the technician's picture and some fun facts about them. They were friendly, professional, and I wouldn't hesitate to use them again.
Had small emergency after hours on a weekend. Everyone that helped us from the moment we called to the moment the technician left was an excellent experience. Jennifer, the after hours operator, was helpful and kind. She took the time to find the help we needed. Jayson was polite and professional. Jayson was excellent, very knowledgeable, understanding, thorough and had a really good sense of humor. He quickly solved the problem and got to work-will always call this company from now on!
Very courteous technician and was prompt for the service call. Although…when he left, he had forgotten to turn the furnace/AC back on. I did not notice this till bedtime and I had to troubleshoot why the system was not working. Luckily I was able to figure out the issue and find a switch on the furnace that had been turned off.
Godby has been our go-to Heating & Air company since 2022. We are able to schedule service quickly (often next day) & the techs are strong communicators about their arrival times & any work they do on our system. It’s usually the same few techs that come out which makes their visits feel extra friendly & familiar. We find great value in being Godby Club members and having routine maintenance to keep our system running well.
Everything about our experience was outstanding! Our water heater went out the night of Dec 23rd. I called late that night and service was scheduled for the morning of Christmas Eve! Our technician Jahson arrived at 9:00 am and was courteous and professional. By 11:30 our new water heater was installed and running. I was especially impressed with this level of service on a holiday. Everything went perfectly, thank you!