Tyler, Matt and Family Heating and Air have been so helpful with our last minute dryer vent issues! We had to install a new vent in order to install our new dryer.
Matt was available for an estimate with in a couple of hours of my call and the work was able to be scheduled the next day! I was kept informed of the arrival of the technicians and how the work was to be done. We were also were able to have the dryer vent cleaned as well in the same visit. Bravo for great customer service, accommodating last minute scheduling and terrific technicians! Tyler answered all my questions and check out was easy. I highly recommend Family Heating and Air!!
Gary
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May 15, 2025
Awesome service. The technician that came to my house was very friendly, knowledgeable, and courteous. He resolved my issue quickly and gave me great advice that was worth way more than the money I paid.
Ginny Burns
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May 02, 2025
We have been using Family Heating & Air since we replaced our furnace after a lightning strike took our last one out. They have been great to work with. We have a maintenance plan and they remind me when it's time to schedule so we don't miss them and do a great job checking things over. We've also had a few repair situations and I request the appointment on their website with a description and they always call within a few minutes to get us taken care of. Highly satisfied with their service.
Our latest was having our HVAC replaced. We chose a fancy one and our salesperson Matt was patient answering all my questions and providing several comparisons. Dennis did our install and was amazing. He kept us informed on what was happening every step of the way. We are customers for life.
Taylor Williams
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May 13, 2025
Our rental house in fishers air conditioning was not working. Family came out the same day, and installed the next. We had a leak on a old system, and ended up with a new system. Even with Marcus out of town, your team and process was smooth. The team was very professional, easy to talk to, explained everything to me, and answered my 100 questions lol. Thank you for making the is process so easy.
Michael Nadeau
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May 19, 2025
Gabe arrived within early part of window and explained what he was going to do after understanding what was wrong. He finished up and made repair. He checked out the system again and said it was good to go. All was straight forward! Will call again! Thanks!!!
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4771 N Franklin Rd, Lawrence, IN 46226, USA
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Tyler, Matt and Family Heating and Air have been so helpful with our last minute dryer vent issues! We had to install a new vent in order to install our new dryer. Matt was available for an estimate with in a couple of hours of my call and the work was able to be scheduled the next day! I was kept informed of the arrival of the technicians and how the work was to be done. We were also were able to have the dryer vent cleaned as well in the same visit. Bravo for great customer service, accommodating last minute scheduling and terrific technicians! Tyler answered all my questions and check out was easy. I highly recommend Family Heating and Air!!
Awesome service. The technician that came to my house was very friendly, knowledgeable, and courteous. He resolved my issue quickly and gave me great advice that was worth way more than the money I paid.
We have been using Family Heating & Air since we replaced our furnace after a lightning strike took our last one out. They have been great to work with. We have a maintenance plan and they remind me when it's time to schedule so we don't miss them and do a great job checking things over. We've also had a few repair situations and I request the appointment on their website with a description and they always call within a few minutes to get us taken care of. Highly satisfied with their service. Our latest was having our HVAC replaced. We chose a fancy one and our salesperson Matt was patient answering all my questions and providing several comparisons. Dennis did our install and was amazing. He kept us informed on what was happening every step of the way. We are customers for life.
Our rental house in fishers air conditioning was not working. Family came out the same day, and installed the next. We had a leak on a old system, and ended up with a new system. Even with Marcus out of town, your team and process was smooth. The team was very professional, easy to talk to, explained everything to me, and answered my 100 questions lol. Thank you for making the is process so easy.
Gabe arrived within early part of window and explained what he was going to do after understanding what was wrong. He finished up and made repair. He checked out the system again and said it was good to go. All was straight forward! Will call again! Thanks!!!