We had a fantastic experience with Mr. Plumber, especially Luke W., who was thorough, professional, and incredibly helpful throughout our water heater installation. He took the time to clearly explain the issues and our options, making sure we felt informed and confident in the decisions being made. Luke not only did an excellent job solving the problem, but he also kept our budget in mind and helped us choose a cost-effective solution. We truly appreciate his care, expertise, and quality work, and highly recommend Mr. Plumber.
Musson
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June 19, 2026
Easy scheduling and same day service. Technician arrived on time, identified leaky toilet problem, thoroughly described fix and repaired during visit. Respectfully wore shoe covers. Probably not least expensive but you get what you pay for. Able to use discount coupon. Overall very pleased.
Mara Hutchens
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May 03, 2026
Wes was great. Very informative and got the job done. He informed me of all my options and he respected what I chose without trying to upsell.
I admit, I’ve never hired a plumber, so I had no idea what to expect price wise. $600 to rebuild the toilet seemed a bit high, but I needed the toilet fixed so I went ahead with it. Hopefully this was industry standard pricing. But my experience with the communication and service was great!
Nicki Dorman
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January 19, 2026
Carter's My Plumber has never disappointed. They truly go above and beyond in their approach to earning your business and delivering solid service. I've used them for multiple plumbing needs from an urgent call for a hose leak that flooded my basement to installation of my new water heater (which they now flush yearly). I like that they text reminders and send a picture of the tech who will be arriving.
Misti Farler
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May 12, 2026
It was time for our water heater to be serviced. Scheduling was a breeze and we were able to get an appointment within days. Wes, the plumber, was personable and knowledgeable. Showed me in depth on the system and what he was planning to do. Very respectful and kind. Would definitely use again and highly recommend.
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450 E 96th St #500, Indianapolis, IN 46240, USA
Claim Listing: Carter’s My Plumber – Plumbers Indianapolis, Water Heater Repair
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We had a fantastic experience with Mr. Plumber, especially Luke W., who was thorough, professional, and incredibly helpful throughout our water heater installation. He took the time to clearly explain the issues and our options, making sure we felt informed and confident in the decisions being made. Luke not only did an excellent job solving the problem, but he also kept our budget in mind and helped us choose a cost-effective solution. We truly appreciate his care, expertise, and quality work, and highly recommend Mr. Plumber.
Easy scheduling and same day service. Technician arrived on time, identified leaky toilet problem, thoroughly described fix and repaired during visit. Respectfully wore shoe covers. Probably not least expensive but you get what you pay for. Able to use discount coupon. Overall very pleased.
Wes was great. Very informative and got the job done. He informed me of all my options and he respected what I chose without trying to upsell. I admit, I’ve never hired a plumber, so I had no idea what to expect price wise. $600 to rebuild the toilet seemed a bit high, but I needed the toilet fixed so I went ahead with it. Hopefully this was industry standard pricing. But my experience with the communication and service was great!
Carter's My Plumber has never disappointed. They truly go above and beyond in their approach to earning your business and delivering solid service. I've used them for multiple plumbing needs from an urgent call for a hose leak that flooded my basement to installation of my new water heater (which they now flush yearly). I like that they text reminders and send a picture of the tech who will be arriving.
It was time for our water heater to be serviced. Scheduling was a breeze and we were able to get an appointment within days. Wes, the plumber, was personable and knowledgeable. Showed me in depth on the system and what he was planning to do. Very respectful and kind. Would definitely use again and highly recommend.