Carters was excellent to work with when it came to our needs for a new water heater. They were honest, very communicative, on time and professional. They were very easy to work with from the first sales call with Mark to the install team who came and did the work. Highly recommend as a local and honest company. Will be using them going forward!
Holly Storms
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December 17, 2024
We had to replace all the water lines in a new home we purchased, it was a massive undertaking. We also replaced two 40 gallon water heaters with a new tankless heater. Joe did an excellent job and was very thorough, kind, and professional. The new system in the basement was set up meticulously and looks very orderly and neat, even with a large number of water lines. Communication with Carter’s was very easy and they responded quickly to any questions. I would highly recommend using Carter’s My Plumber for any plumbing projects!
Jack Parnell
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April 04, 2025
On time. Xavier and Carlos were very polite and diligent. Had various small jobs, they went through them like clockwork, knowledgeable in their work. Price was reasonable and very upfront. Good teamwork. They get my recommendation. Carter's will get any future work from us. Thank you
Nancy Hannah
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August 08, 2024
Great timeliness! Got out the same day, within a few hours to replace our water softener.
Alex Jones was my plumber. He was professional, knowledgeable and courteous! He wanted to make sure we were completely comfortable using our system and knew everything we needed to do to maintain it. He also upgraded our drainage system to be up to code and prevent any back flow of sewage into the unit. He checked every faucet, shower head and toilet after he was done to ensure all were functioning properly.
Claudia Joslin
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May 23, 2025
Excellent tech person, knowledgeable and did an excellent job and he corrected the prior company. We only use Carters for everything. Prompt, reliable and on time. We don’t worry with Carters.
Our Address
450 E 96th St #500, Indianapolis, IN 46240, USA
Claim Listing: Carter’s My Plumber – Plumbers Indianapolis, Water Heater Repair
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Carters was excellent to work with when it came to our needs for a new water heater. They were honest, very communicative, on time and professional. They were very easy to work with from the first sales call with Mark to the install team who came and did the work. Highly recommend as a local and honest company. Will be using them going forward!
We had to replace all the water lines in a new home we purchased, it was a massive undertaking. We also replaced two 40 gallon water heaters with a new tankless heater. Joe did an excellent job and was very thorough, kind, and professional. The new system in the basement was set up meticulously and looks very orderly and neat, even with a large number of water lines. Communication with Carter’s was very easy and they responded quickly to any questions. I would highly recommend using Carter’s My Plumber for any plumbing projects!
On time. Xavier and Carlos were very polite and diligent. Had various small jobs, they went through them like clockwork, knowledgeable in their work. Price was reasonable and very upfront. Good teamwork. They get my recommendation. Carter's will get any future work from us. Thank you
Great timeliness! Got out the same day, within a few hours to replace our water softener. Alex Jones was my plumber. He was professional, knowledgeable and courteous! He wanted to make sure we were completely comfortable using our system and knew everything we needed to do to maintain it. He also upgraded our drainage system to be up to code and prevent any back flow of sewage into the unit. He checked every faucet, shower head and toilet after he was done to ensure all were functioning properly.
Excellent tech person, knowledgeable and did an excellent job and he corrected the prior company. We only use Carters for everything. Prompt, reliable and on time. We don’t worry with Carters.