As always, a great experience with Benjamin Franklin plumbing! Yes, they were a little late getting here, but sometimes she you can't help that when jobs take a little bit longer than you expect. Once they got here they went right to work and wow, they Really got things done quickly! They also answered any questions I had. No wonder we've used them for the past 20 years. they may cost just a little bit more than others, but they get the job done and they get it done right!
Jane Wood
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May 13, 2025
We called to have two outdoor Spigots replaced due to their age and said there was no hurry. Evan came out within several hours on time, assessed the situation, told us the plan and how much it would cost approximately and did a perfect job of installing our spigots. He was friendly and professional. He got the job done in a very acceptable amount of time. We were very pleased with the service we received from Benjamin Franklin, and we especially liked the way Evan handled our case.
Judy M
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May 15, 2025
Chris did a great job replacing our water softener. The whole process was very easy and quick. Arrived at 11:10 and total install was completed at 1:30. This included a trip to pick up the water softener and parts. We joined the yearly program and had our water heater flushed as well.
Everything was hauled away and left very neat. Brett gave a after install walk thru
Very pleased to have this fixed in less than 24 hours from scheduling to completion .
Robert Jones
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April 26, 2025
Matthew was very courteous. The job was quick! 5 minutes at best!
I really appreciate his customer service. He even asked was there anything else we needed him to look at before he left.
Now that's going above and beyond what average people do. Masterful job Matthew.
RJ Jones
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April 14, 2025
David came out and took a look and almost immediately knew what he needed to do. He explained to me how he was going to complete the job and was very thorough in his explanation.
I was very impressed with the entire process. Will definitely use them again.
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4040 Industrial Blvd, Indianapolis, IN 46254, USA
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As always, a great experience with Benjamin Franklin plumbing! Yes, they were a little late getting here, but sometimes she you can't help that when jobs take a little bit longer than you expect. Once they got here they went right to work and wow, they Really got things done quickly! They also answered any questions I had. No wonder we've used them for the past 20 years. they may cost just a little bit more than others, but they get the job done and they get it done right!
We called to have two outdoor Spigots replaced due to their age and said there was no hurry. Evan came out within several hours on time, assessed the situation, told us the plan and how much it would cost approximately and did a perfect job of installing our spigots. He was friendly and professional. He got the job done in a very acceptable amount of time. We were very pleased with the service we received from Benjamin Franklin, and we especially liked the way Evan handled our case.
Chris did a great job replacing our water softener. The whole process was very easy and quick. Arrived at 11:10 and total install was completed at 1:30. This included a trip to pick up the water softener and parts. We joined the yearly program and had our water heater flushed as well. Everything was hauled away and left very neat. Brett gave a after install walk thru Very pleased to have this fixed in less than 24 hours from scheduling to completion .
Matthew was very courteous. The job was quick! 5 minutes at best! I really appreciate his customer service. He even asked was there anything else we needed him to look at before he left. Now that's going above and beyond what average people do. Masterful job Matthew.
David came out and took a look and almost immediately knew what he needed to do. He explained to me how he was going to complete the job and was very thorough in his explanation. I was very impressed with the entire process. Will definitely use them again.