The people here were great, very nice and welcoming. However when I got my tooth and wisdom removed the numbing shot they used didn’t really work, and I was in a lot of pain during the process, and it was obvious. however they kept going even as I was literally shaking from pain, the dentist practically held my head against the chair. I have a great fear of dentist and I thought the welcoming environment would mean the care was great, however I felt like a transaction and not a human. Then asking around to friends and family, I found that you’re not supposed to be able to feel the pain of having teeth pulled, even more-so a wisdom tooth removed. It sucked because they were so nice but I left there traumatized because I felt the entire wisdom tooth removal and tooth extraction. Again, the customer service was great but I wish they would’ve cared more about the pain I was in during the process. Literally broke down crying after I left because of how traumatic it was to feel a tooth be removed from, and to feel the wisdom removal process as well.
Christa Massey
-
May 27, 2025
Dr. Jordan is the best! Went in in excruciating pain from an infected pulp and left feeling so much better. Was a bit nervous about having my first root canal, but he was incredibly kind and patient and it wasn’t bad at all. Very greatly appreciate him! :)
Misty Kimmerling
-
May 03, 2025
Had a tooth extracted and you would of thought that would have seen me considering I had it extracted here and now may have a dry socket, but since not having an appointment I have been sitting here for hours in pain to the point of crying and staff could care less. I understand that appointments come first but don’t take walk ins if you can’t see them. I finally was able to get back there to a room Dr was extremely nice and told me I did not have dry socket which was good, flushed the hole out from my tooth and told me I was getting antibiotics and they never got called in, so not only am I still in pain, but can’t clear the infection without the antibiotic.
Jordan Davis
-
June 18, 2025
I was seen as a walk in on a Saturday, I had an extraction done and little did I know if you’re seen on a Saturday you can only be seen on the weekends. A dr working on a Tuesday will not see you if any issues occur. I have a high fever and chills, I’m sure from the infected tooth they took out but they will not see me for another 5 days. I was told to go to med check or the ER or wait the 5 days to be seen by the dentist that helped me. That’s all they offered. I was just asking for an antibiotic since they knew there was an infection the day I left. Instead no accountability is being taken and instead they are passing the buck. I feel like an infection of this magnitude should be taken more seriously as people can die quickly from sepsis. Oh well, they met their quota. Do better. We are real people that are in need of help.
Morgan Henderson
-
April 01, 2025
I was told on the phone if I scheduled I would be treated same day. I drove 40 minutes. My appointment was at 4:20 and I parked at 4:24 due to traffic. They told me because my appointment was at 4:20, they couldn’t tell me when I’d be seen. After not eating in 2 days, leading to headaches, a feeling nauseous, dehydrated and dizzy, on top of my tooth ache, I was desperate and waited without questioning it. The dental assistant was very pleasant. The Dentist, Dr. Jordan, was by far the worst experience I’ve had in health care. Not only did he not fix it after I was they would and waiting an hour and a half to get back because I was 4 minutes late, he then made it clear he was “he was too busy to help me today ”(his own words) . I was then insulted, belittled, and made to feel embarrassed about my teeth. I nodded my head and agreed to next week. I didn’t ask for anything for pain. I didn’t throw a fit or ask why I was lied to . While discussing my schedule for next week, I was interrupted and basically called a liar ( Why id lie about my availability the following week, beats me!) When kept responding with understanding and kindness, hoping he’d eventually do the same, he continued to throw me insults any chance he got. I didn’t question it, or stand up for myself. He was nothing short of MEAN for no reason the entire time. I have autoimmune disorders and low calcium, leading to me having brittle, cavity prone teeth even though I take care of them. My teeth look completely straight and healthy to the average person. I left still in pain, and feeling even more drained and defeated than I already was. Hopefully your day gets better, Dr. Jordan! Because you definitely have a way of taking your stress out on your patients.
Our Address
4139 S Scatterfield Rd, Anderson, IN 46013, USA
Claim Listing: 24/7 Dental
Please Login or Register an Account to Claim Listing
The people here were great, very nice and welcoming. However when I got my tooth and wisdom removed the numbing shot they used didn’t really work, and I was in a lot of pain during the process, and it was obvious. however they kept going even as I was literally shaking from pain, the dentist practically held my head against the chair. I have a great fear of dentist and I thought the welcoming environment would mean the care was great, however I felt like a transaction and not a human. Then asking around to friends and family, I found that you’re not supposed to be able to feel the pain of having teeth pulled, even more-so a wisdom tooth removed. It sucked because they were so nice but I left there traumatized because I felt the entire wisdom tooth removal and tooth extraction. Again, the customer service was great but I wish they would’ve cared more about the pain I was in during the process. Literally broke down crying after I left because of how traumatic it was to feel a tooth be removed from, and to feel the wisdom removal process as well.
Dr. Jordan is the best! Went in in excruciating pain from an infected pulp and left feeling so much better. Was a bit nervous about having my first root canal, but he was incredibly kind and patient and it wasn’t bad at all. Very greatly appreciate him! :)
Had a tooth extracted and you would of thought that would have seen me considering I had it extracted here and now may have a dry socket, but since not having an appointment I have been sitting here for hours in pain to the point of crying and staff could care less. I understand that appointments come first but don’t take walk ins if you can’t see them. I finally was able to get back there to a room Dr was extremely nice and told me I did not have dry socket which was good, flushed the hole out from my tooth and told me I was getting antibiotics and they never got called in, so not only am I still in pain, but can’t clear the infection without the antibiotic.
I was seen as a walk in on a Saturday, I had an extraction done and little did I know if you’re seen on a Saturday you can only be seen on the weekends. A dr working on a Tuesday will not see you if any issues occur. I have a high fever and chills, I’m sure from the infected tooth they took out but they will not see me for another 5 days. I was told to go to med check or the ER or wait the 5 days to be seen by the dentist that helped me. That’s all they offered. I was just asking for an antibiotic since they knew there was an infection the day I left. Instead no accountability is being taken and instead they are passing the buck. I feel like an infection of this magnitude should be taken more seriously as people can die quickly from sepsis. Oh well, they met their quota. Do better. We are real people that are in need of help.
I was told on the phone if I scheduled I would be treated same day. I drove 40 minutes. My appointment was at 4:20 and I parked at 4:24 due to traffic. They told me because my appointment was at 4:20, they couldn’t tell me when I’d be seen. After not eating in 2 days, leading to headaches, a feeling nauseous, dehydrated and dizzy, on top of my tooth ache, I was desperate and waited without questioning it. The dental assistant was very pleasant. The Dentist, Dr. Jordan, was by far the worst experience I’ve had in health care. Not only did he not fix it after I was they would and waiting an hour and a half to get back because I was 4 minutes late, he then made it clear he was “he was too busy to help me today ”(his own words) . I was then insulted, belittled, and made to feel embarrassed about my teeth. I nodded my head and agreed to next week. I didn’t ask for anything for pain. I didn’t throw a fit or ask why I was lied to . While discussing my schedule for next week, I was interrupted and basically called a liar ( Why id lie about my availability the following week, beats me!) When kept responding with understanding and kindness, hoping he’d eventually do the same, he continued to throw me insults any chance he got. I didn’t question it, or stand up for myself. He was nothing short of MEAN for no reason the entire time. I have autoimmune disorders and low calcium, leading to me having brittle, cavity prone teeth even though I take care of them. My teeth look completely straight and healthy to the average person. I left still in pain, and feeling even more drained and defeated than I already was. Hopefully your day gets better, Dr. Jordan! Because you definitely have a way of taking your stress out on your patients.