Tyler, Matt and Family Heating and Air have been so helpful with our last minute dryer vent issues! We had to install a new vent in order to install our new dryer.
Matt was available for an estimate with in a couple of hours of my call and the work was able to be scheduled the next day! I was kept informed of the arrival of the technicians and how the work was to be done. We were also were able to have the dryer vent cleaned as well in the same visit. Bravo for great customer service, accommodating last minute scheduling and terrific technicians! Tyler answered all my questions and check out was easy. I highly recommend Family Heating and Air!!
Elian Escoto
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October 21, 2024
Had a great experience with Family Heating & Air Conditioning our technician Jacob was very polite and excellent customer service. Reasonable pricing and did the job we need the same day. I 100% recommend their services. He did a thermostat installation and a repair in our furnace.
Bill Lovejoy
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February 21, 2025
After a lot of research I hired Family to install a brand new HVAC system a few years ago. They were fantastic and when I had an issue today, I called them again. Jacob came in just a few hours. He has reminded me why I think highly of Family. Great guy, explained everything very well, and completely fixed the issue very quickly. I highly recommend Family and its team.
Marcia McClure
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February 25, 2025
Jacob from Family Heating and Air Conditioning came to my home today to do an annual maintenance check of my furnace. He was very polite and informative. He did not try to sell me anything, but did explain their maintenance program to me. So far, I am very happy with the service I’ve received from Family Heating and Air Conditioning.
Shannon Kaminski
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January 21, 2025
As new homeowners we often feel taken advantage of. We had previously been quoted $10k from another company to fix our ductwork when our heat wasn’t working. We are SO lucky we ended up calling family heating & cooling to come do a second look. Juan was incredible! He had our furnace back to running in an hour. I felt comfortable having him in my home and he was very friendly. We will never call another company. Highly highly recommend.
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4771 N Franklin Rd, Lawrence, IN 46226, USA
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Tyler, Matt and Family Heating and Air have been so helpful with our last minute dryer vent issues! We had to install a new vent in order to install our new dryer. Matt was available for an estimate with in a couple of hours of my call and the work was able to be scheduled the next day! I was kept informed of the arrival of the technicians and how the work was to be done. We were also were able to have the dryer vent cleaned as well in the same visit. Bravo for great customer service, accommodating last minute scheduling and terrific technicians! Tyler answered all my questions and check out was easy. I highly recommend Family Heating and Air!!
Had a great experience with Family Heating & Air Conditioning our technician Jacob was very polite and excellent customer service. Reasonable pricing and did the job we need the same day. I 100% recommend their services. He did a thermostat installation and a repair in our furnace.
After a lot of research I hired Family to install a brand new HVAC system a few years ago. They were fantastic and when I had an issue today, I called them again. Jacob came in just a few hours. He has reminded me why I think highly of Family. Great guy, explained everything very well, and completely fixed the issue very quickly. I highly recommend Family and its team.
Jacob from Family Heating and Air Conditioning came to my home today to do an annual maintenance check of my furnace. He was very polite and informative. He did not try to sell me anything, but did explain their maintenance program to me. So far, I am very happy with the service I’ve received from Family Heating and Air Conditioning.
As new homeowners we often feel taken advantage of. We had previously been quoted $10k from another company to fix our ductwork when our heat wasn’t working. We are SO lucky we ended up calling family heating & cooling to come do a second look. Juan was incredible! He had our furnace back to running in an hour. I felt comfortable having him in my home and he was very friendly. We will never call another company. Highly highly recommend.