We recently had a Williams Comfort Air/Mr. Plumber representative, Christian M., come out to inspect our current equipment. Christian was exceptional—no pressure sales tactics, just honest and helpful advice. He confirmed that our equipment was running smoothly but also suggested some improvements for the future. Christian was genuinely focused on helping us, not just making a sale. His professionalism and friendly demeanor made the entire experience pleasant and stress-free. When the time comes for any repairs or new installations, Mr. Plumber will be our first call. We truly appreciate the excellent service and will remember this experience fondly. Thank you, Christian, for your outstanding support!
Pam Bales
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January 07, 2025
We recently had a new furnace, AC and humidifier installed at our home by Joe, Jeremy and Brian T. at Williams Comfort Air. We were absolutely blown away with these guys and how well they worked together as a team. They were all friendly, super respectful and left our home cleaner than when they arrived. Best part? They loved on our rescue pup and tolerated her snooping around while they worked. Of all our years as homeowners, this was by far the BEST experience we’ve ever had with a service company. Thanks for sending the very best team to our home! Pam B.
Lee
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April 03, 2025
Evan Seals, our service technician, did a terrific job and was very good to work with. Williams HVAC & Plumbing have a great system of keeping you updated on the schedule and visit. I recommend them and I used them based on a recommendation from another customer who has used them for many years.
linda phillips
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December 17, 2024
Multiple members of the Williams Comfort Air team helped me when the blower motor on my furnace crashed during a time of frigid temperatures. Everyone was professional, knowledgeable, and friendly.
I was home and noticed when something didn’t sound right with my furnace. Devon came out that evening and did all he could to get heat for me. Unfortunately, the unit I have isn’t common (of course). He called the next day to offer a replacement blower motor, however, I’d already decided it was time to replace the entire unit as I was aware of other looming problems.
Austin was over the next business day, thanks to Devon quickly scheduling, to discuss options. He’s very knowledgeable, and he answered any/all questions.
Adonis and Edward were over the next day to install a furnace and heat pump. These two worked diligently the entire day (no breaks) to get the units installed and working. Again, very professional, courteous, and they cleaned up everything when finished. I was shown how to work the new thermostat, and as I’d been told by others, call if there’s a question or problem.
I received error messages (via app) overnight, called, and Austin was over that day to adjust some settings. The system has been working as expected, and I’m grateful to have reliable heat.
Thanks to all of the gentlemen mentioned above for doing great work in a professional, conscientious and friendly manner. I’m thankful to be a Williams Comfort Air customer.
Denise Williams
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February 27, 2025
Williams Comfort Air did a great job servicing my furnace. The technician (Sam) called ahead, was on time, professional, and explained everything clearly. The service was efficient, and I appreciate the helpful maintenance follow up after completing the job.. Overall, a positive experience.
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10640 E 59th St, Indianapolis, IN 46236, USA
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We recently had a Williams Comfort Air/Mr. Plumber representative, Christian M., come out to inspect our current equipment. Christian was exceptional—no pressure sales tactics, just honest and helpful advice. He confirmed that our equipment was running smoothly but also suggested some improvements for the future. Christian was genuinely focused on helping us, not just making a sale. His professionalism and friendly demeanor made the entire experience pleasant and stress-free. When the time comes for any repairs or new installations, Mr. Plumber will be our first call. We truly appreciate the excellent service and will remember this experience fondly. Thank you, Christian, for your outstanding support!
We recently had a new furnace, AC and humidifier installed at our home by Joe, Jeremy and Brian T. at Williams Comfort Air. We were absolutely blown away with these guys and how well they worked together as a team. They were all friendly, super respectful and left our home cleaner than when they arrived. Best part? They loved on our rescue pup and tolerated her snooping around while they worked. Of all our years as homeowners, this was by far the BEST experience we’ve ever had with a service company. Thanks for sending the very best team to our home! Pam B.
Evan Seals, our service technician, did a terrific job and was very good to work with. Williams HVAC & Plumbing have a great system of keeping you updated on the schedule and visit. I recommend them and I used them based on a recommendation from another customer who has used them for many years.
Multiple members of the Williams Comfort Air team helped me when the blower motor on my furnace crashed during a time of frigid temperatures. Everyone was professional, knowledgeable, and friendly. I was home and noticed when something didn’t sound right with my furnace. Devon came out that evening and did all he could to get heat for me. Unfortunately, the unit I have isn’t common (of course). He called the next day to offer a replacement blower motor, however, I’d already decided it was time to replace the entire unit as I was aware of other looming problems. Austin was over the next business day, thanks to Devon quickly scheduling, to discuss options. He’s very knowledgeable, and he answered any/all questions. Adonis and Edward were over the next day to install a furnace and heat pump. These two worked diligently the entire day (no breaks) to get the units installed and working. Again, very professional, courteous, and they cleaned up everything when finished. I was shown how to work the new thermostat, and as I’d been told by others, call if there’s a question or problem. I received error messages (via app) overnight, called, and Austin was over that day to adjust some settings. The system has been working as expected, and I’m grateful to have reliable heat. Thanks to all of the gentlemen mentioned above for doing great work in a professional, conscientious and friendly manner. I’m thankful to be a Williams Comfort Air customer.
Williams Comfort Air did a great job servicing my furnace. The technician (Sam) called ahead, was on time, professional, and explained everything clearly. The service was efficient, and I appreciate the helpful maintenance follow up after completing the job.. Overall, a positive experience.