We had a great experience with this electrical repair company. Noah was professional, knowledgeable, and efficient. He explained everything clearly and made sure the job was done right. I truly appreciated his attention to detail and would definitely recommend them to others!
Navid Etemadi
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January 06, 2026
had a very disappointing experience with Genesis Electric and feel it’s important to warn others.
Their billing structure appears designed to inflate costs regardless of how simple the job is. They automatically charge a “special job” fee no matter the scope of work, and they send out multiple technicians—then bill you for each one—even when the job clearly does not require it. This results in an excessively high invoice for what should be a straightforward repair.
What made the situation worse was the lack of accountability afterward. Once I questioned the charges and tried to speak with someone to understand or resolve the bill, I was repeatedly told that someone would call me back. No one ever did. I followed up multiple times and was given the same promise with no follow-through.
If you value transparent pricing, honest billing, and basic customer service, I would strongly recommend looking elsewhere. This company’s practices feel misleading, and their unwillingness to communicate after taking your money is extremely frustrating.
Dan Monahan
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March 09, 2026
Very good experience all the way around The job was darn quickly and neatly. We’re definitely use them again.
Pamela Lamb
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September 24, 2025
Mike was very professional, explained everything he was going to do and was done in a very reasonable amount of time. He saved us over $500 on the job another company said would cost $800. Will definitely use Genesis Electrical Service again.
Sherri Freeman
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December 19, 2025
Nick is wonderful! Very professional and quick. Genesis is our go to! thanks!
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14074 Trade Center Dr SUITE 222, Fishers, IN 46038, USA
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We had a great experience with this electrical repair company. Noah was professional, knowledgeable, and efficient. He explained everything clearly and made sure the job was done right. I truly appreciated his attention to detail and would definitely recommend them to others!
had a very disappointing experience with Genesis Electric and feel it’s important to warn others. Their billing structure appears designed to inflate costs regardless of how simple the job is. They automatically charge a “special job” fee no matter the scope of work, and they send out multiple technicians—then bill you for each one—even when the job clearly does not require it. This results in an excessively high invoice for what should be a straightforward repair. What made the situation worse was the lack of accountability afterward. Once I questioned the charges and tried to speak with someone to understand or resolve the bill, I was repeatedly told that someone would call me back. No one ever did. I followed up multiple times and was given the same promise with no follow-through. If you value transparent pricing, honest billing, and basic customer service, I would strongly recommend looking elsewhere. This company’s practices feel misleading, and their unwillingness to communicate after taking your money is extremely frustrating.
Very good experience all the way around The job was darn quickly and neatly. We’re definitely use them again.
Mike was very professional, explained everything he was going to do and was done in a very reasonable amount of time. He saved us over $500 on the job another company said would cost $800. Will definitely use Genesis Electrical Service again.
Nick is wonderful! Very professional and quick. Genesis is our go to! thanks!