Advanced Electric has the best customer service possible. Their team Response quickly to customerrequests and has a great deal of knowledge.
Erica Shonkwiler
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August 10, 2020
I called at 10am with an issue where select lights/outlets in the house stopped working. They had someone at my house by 1pm and fixed by 2pm. They guys that came by could not have been nicer or more professional. They cleaned up after themselves and helped me put stuff back before they left. The price was very reasonable, especially considering how quickly they came to help. I'm getting an estimate from them for more work now too!
Adam Tutts
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April 07, 2020
First week of the shutdown my dryer went out.
When I went to get a new one I got an electric dryer but the outlet did not work. I live in a fairly old home and fearing the worst I put off calling an electrician for another week but finally gave in. A competitor told me that in order to just have someone out to take a look at it, it would end up costing me $135, but if I did the work through them it would go towards it as a credit.
Ended up calling Advance Electric, and they said they would send somebody out to do a free estimate, who could do the work on sight if I chose to have them. I feel terrible about this but, for the life of me I cannot remember the name of the woman I spoke with, however she was extremely professional and courteous over the phone.
Djay was the tech they sent out; he was knowledgeable as well as professional. My house is very old so we got to share a laugh about how old the fuse box was, and he told me he could provide me with an estimate to have that updated as well; which he promptly emailed to me the following day.
He testes the outlet, and opened the panel and quickly diagnosed the problem. He got my 220 outlet quickly reconnected, and was very fair on the price.
*Bonus
He didn't even make fun of how dumb I was for not knowing that it was two wires that could have easily been reconnected if I had taken the panel off and wasn't afraid of being electrocuted based on my obvious ignorance.
My experience with them was contract worthy and I will be working with them in the future for all my electrical needs.
Jacob West (Bakefy)
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March 29, 2019
I am extremely pleased that I had Advance Electric work on my home. Before they were here, I experienced inconsistent power issues throughout my house (1960s build - older panels). They recommended I upgrade my panels/breakers and redo the ground connection outside. It sounded like it would help and the estimate seemed very fair. Yesterday they arrived on time and put in a full day to get the job done. They were friendly and they did a fantastic job. The problems I was experiencing (previous to the work being done) have vanished.
James Sample
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March 04, 2020
Called yesterday to get an estimate. They came today and called ahead to see if it was alright to show up early. Estimate was lower than the others I have received and because it is an easy job they are doing the work tomorrow. I couldn't be happier with the fair price, fast response, and friendly professional manner of everyone that I have dealt with.
**update:
Technicians were out this morning to do the work. They were on time and did a great job. I couldn't be happier.
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9002 Mud Creek Rd, Indianapolis, IN 46256, USA
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Advanced Electric has the best customer service possible. Their team Response quickly to customerrequests and has a great deal of knowledge.
I called at 10am with an issue where select lights/outlets in the house stopped working. They had someone at my house by 1pm and fixed by 2pm. They guys that came by could not have been nicer or more professional. They cleaned up after themselves and helped me put stuff back before they left. The price was very reasonable, especially considering how quickly they came to help. I'm getting an estimate from them for more work now too!
First week of the shutdown my dryer went out. When I went to get a new one I got an electric dryer but the outlet did not work. I live in a fairly old home and fearing the worst I put off calling an electrician for another week but finally gave in. A competitor told me that in order to just have someone out to take a look at it, it would end up costing me $135, but if I did the work through them it would go towards it as a credit. Ended up calling Advance Electric, and they said they would send somebody out to do a free estimate, who could do the work on sight if I chose to have them. I feel terrible about this but, for the life of me I cannot remember the name of the woman I spoke with, however she was extremely professional and courteous over the phone. Djay was the tech they sent out; he was knowledgeable as well as professional. My house is very old so we got to share a laugh about how old the fuse box was, and he told me he could provide me with an estimate to have that updated as well; which he promptly emailed to me the following day. He testes the outlet, and opened the panel and quickly diagnosed the problem. He got my 220 outlet quickly reconnected, and was very fair on the price. *Bonus He didn't even make fun of how dumb I was for not knowing that it was two wires that could have easily been reconnected if I had taken the panel off and wasn't afraid of being electrocuted based on my obvious ignorance. My experience with them was contract worthy and I will be working with them in the future for all my electrical needs.
I am extremely pleased that I had Advance Electric work on my home. Before they were here, I experienced inconsistent power issues throughout my house (1960s build - older panels). They recommended I upgrade my panels/breakers and redo the ground connection outside. It sounded like it would help and the estimate seemed very fair. Yesterday they arrived on time and put in a full day to get the job done. They were friendly and they did a fantastic job. The problems I was experiencing (previous to the work being done) have vanished.
Called yesterday to get an estimate. They came today and called ahead to see if it was alright to show up early. Estimate was lower than the others I have received and because it is an easy job they are doing the work tomorrow. I couldn't be happier with the fair price, fast response, and friendly professional manner of everyone that I have dealt with. **update: Technicians were out this morning to do the work. They were on time and did a great job. I couldn't be happier.