Your techs never turned my furnace back on when they left. My functioning furnace now sounds like a freight train when I turn it on and doesn't function at all. Your techs are incompetent and I have reached the end of my patience. This is third major issue i have had and this company. My house is now 64 and dropping. What kind of tech doesn’t turn a unit back on and ensure it works???? My unit kept home comfortably at 70 before they showed up!!!!
Edit - Tech came back in AM. He had forgot to plug in my capacitor. Sorry for the “rookie mistake.” My house was 58 degrees last night. I am appreciative the kid was apologetic, but pretty frustrated to have to deal with another issue. This same company also no showed me two straight days this past summer to replace a hot water heater and forced me to pay a premium to have repairs done elsewhere on weekend.
Harry Passehl
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March 31, 2025
Very dissappointing - last year I paid for a service to have some preventative maintenance done which I was told would include flushing of my water heater. The first time I had someone out to do a review of systems - the person they sent really was searching for things to fix and it was very suspicious watching him sitting and not doing anything for about 40 minutes with my furnace.
Now this time I realized I might have a service they would cover - and had them send a guy out to do the flush of my water heater. The young guy was nice enough but his experience level and his confidence was minimal. I literally got nothing out of him being here. Now I am left without the service I paid for and without a flush of my water heater. My heater install is as simple as can be and in the easiest possible place to work on. I am not sure what the point of paying for a professional to do a service if the company won't send someone who can get the job done. Very irritating and frustrating.
I did try and call back as requested by the owner but the answering service said there was no way to link me to them. But this should be a warning to home owners. There are plenty of highly rated reviews here - and yet - my experience is that 2 times this company sent out young fellas who were nice enough. But these young fellas really did not have anough experience to get the job done. So consider that I did pay extra for a years worth of preventative maintenance and I have gotten nothing to show for it. I really see this as a fishing expedition to get people to spend money on services they don't need. So my advice is to keep your guard up and consider someone else for your plumbing and heating needs.
Valine Williams
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March 06, 2025
Three & Josh was our blessing very good service awesome work got us hook up and on our way love it... An eric and brandon did a great job Install.
Ing our units ten thumb up
Matthew Fraser
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October 25, 2024
Austin Murphy and Levi deputy came out and did a total inspection for me today. They were fast and efficient and knowledgeable. Hooked me up with a five-star maintenance plan too so I'm a happy customer all the way around. I highly recommend them.
William Petty
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February 06, 2025
We were very pleased with our technician, Javier. He was very thorough, professional, and he explained everything in laymen’s term. I would highly recommend Complete Comfort for all of your heating and a/c , hot water tanks, etc., needs.
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Your techs never turned my furnace back on when they left. My functioning furnace now sounds like a freight train when I turn it on and doesn't function at all. Your techs are incompetent and I have reached the end of my patience. This is third major issue i have had and this company. My house is now 64 and dropping. What kind of tech doesn’t turn a unit back on and ensure it works???? My unit kept home comfortably at 70 before they showed up!!!! Edit - Tech came back in AM. He had forgot to plug in my capacitor. Sorry for the “rookie mistake.” My house was 58 degrees last night. I am appreciative the kid was apologetic, but pretty frustrated to have to deal with another issue. This same company also no showed me two straight days this past summer to replace a hot water heater and forced me to pay a premium to have repairs done elsewhere on weekend.
Very dissappointing - last year I paid for a service to have some preventative maintenance done which I was told would include flushing of my water heater. The first time I had someone out to do a review of systems - the person they sent really was searching for things to fix and it was very suspicious watching him sitting and not doing anything for about 40 minutes with my furnace. Now this time I realized I might have a service they would cover - and had them send a guy out to do the flush of my water heater. The young guy was nice enough but his experience level and his confidence was minimal. I literally got nothing out of him being here. Now I am left without the service I paid for and without a flush of my water heater. My heater install is as simple as can be and in the easiest possible place to work on. I am not sure what the point of paying for a professional to do a service if the company won't send someone who can get the job done. Very irritating and frustrating. I did try and call back as requested by the owner but the answering service said there was no way to link me to them. But this should be a warning to home owners. There are plenty of highly rated reviews here - and yet - my experience is that 2 times this company sent out young fellas who were nice enough. But these young fellas really did not have anough experience to get the job done. So consider that I did pay extra for a years worth of preventative maintenance and I have gotten nothing to show for it. I really see this as a fishing expedition to get people to spend money on services they don't need. So my advice is to keep your guard up and consider someone else for your plumbing and heating needs.
Three & Josh was our blessing very good service awesome work got us hook up and on our way love it... An eric and brandon did a great job Install. Ing our units ten thumb up
Austin Murphy and Levi deputy came out and did a total inspection for me today. They were fast and efficient and knowledgeable. Hooked me up with a five-star maintenance plan too so I'm a happy customer all the way around. I highly recommend them.
We were very pleased with our technician, Javier. He was very thorough, professional, and he explained everything in laymen’s term. I would highly recommend Complete Comfort for all of your heating and a/c , hot water tanks, etc., needs.