Great experience all around. From my initial phone call to talk about our plumbing issues and the services that they offered to the service tech, Scott, who was on time, pleasant and got to work making sure we were all good even though he was doing it out in the rain. I really appreciate the fact that this company is a one stop shop for septic tank draining and drain blockage clearing. Best part really was the fact that they listened to what are issue was, made the most sensible recommendation, explained exactly what to expect, and didn't try to up-sale or add additional services that really weren't needed. I will continue to rely on Acme for future plumbing needs.
Brian Smith
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March 03, 2025
I recently purchased a home that was built in 1970. Last weekend I had a main sewer line issue. Shane from ACME arrived and quickly diagnosed the problem and had a solution. I would recommend and use ACME Plumbing again for my plumbing needs.
Betcy Perez-Lopez
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March 07, 2025
Amazing Service! Our Septic tank needed emptied today, and when on the phone the lady on the other end was very sweet and patient. Especially since I struggle with anxiety, even more so over the phone, it really helped!
Our technician Shane was also wonderful! Extremely kind and friendly, he gave helpful information and advice, and truly cares about you and what works in your budget. I’ve truly never have experienced such outstanding kind service, 10/10 would recommend. We will definitely be reaching out again in the future!
Brendon
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April 07, 2025
Stay far away! Tried to get me to sign for authorization of work when I was just getting a quote. It was a several thousand dollar job so I got 4 bids. Made it clear with every point of contact it was just a quote. All said that was fine.
After the Technicians came out and inspected the line they came up with a tablet and said the cost. I said thanks and can I get that emailed to me. They said "yes, just sign here". It was fine print that said it was authorization to start work buried in legal jargan. I asked if this was to start work and that I just wanted a quote. Tech said he clicked the wrong button and would have it emailed to me. Never heard from them again.
Not interested in trying to push shady sales tactics. This was way past assumptive closing and straight to lying. I'm glad I avoided this legal mess it would have been. If you have to use this company start with phoning your lawyer.
A B
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February 26, 2025
We needed a new hot water heater. We were lucky enough to have ACME come to our rescue! They called us back immediately, let us know what time they would be arriving, the name of the technician, and even called us when he was 30 minutes away. Joe arrived and was very professional and so pleasant. He got right to work and installed the new system and removed the old one. He cleaned everything up and made sure to show me his work and the new unit. We were so pleased! Amazing work, my highest recommendation!
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3702 Shadeland Ave, Indianapolis, IN 46226, USA
Claim Listing: ACME Plumbing, Drain & Septic Service
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Great experience all around. From my initial phone call to talk about our plumbing issues and the services that they offered to the service tech, Scott, who was on time, pleasant and got to work making sure we were all good even though he was doing it out in the rain. I really appreciate the fact that this company is a one stop shop for septic tank draining and drain blockage clearing. Best part really was the fact that they listened to what are issue was, made the most sensible recommendation, explained exactly what to expect, and didn't try to up-sale or add additional services that really weren't needed. I will continue to rely on Acme for future plumbing needs.
I recently purchased a home that was built in 1970. Last weekend I had a main sewer line issue. Shane from ACME arrived and quickly diagnosed the problem and had a solution. I would recommend and use ACME Plumbing again for my plumbing needs.
Amazing Service! Our Septic tank needed emptied today, and when on the phone the lady on the other end was very sweet and patient. Especially since I struggle with anxiety, even more so over the phone, it really helped! Our technician Shane was also wonderful! Extremely kind and friendly, he gave helpful information and advice, and truly cares about you and what works in your budget. I’ve truly never have experienced such outstanding kind service, 10/10 would recommend. We will definitely be reaching out again in the future!
Stay far away! Tried to get me to sign for authorization of work when I was just getting a quote. It was a several thousand dollar job so I got 4 bids. Made it clear with every point of contact it was just a quote. All said that was fine. After the Technicians came out and inspected the line they came up with a tablet and said the cost. I said thanks and can I get that emailed to me. They said "yes, just sign here". It was fine print that said it was authorization to start work buried in legal jargan. I asked if this was to start work and that I just wanted a quote. Tech said he clicked the wrong button and would have it emailed to me. Never heard from them again. Not interested in trying to push shady sales tactics. This was way past assumptive closing and straight to lying. I'm glad I avoided this legal mess it would have been. If you have to use this company start with phoning your lawyer.
We needed a new hot water heater. We were lucky enough to have ACME come to our rescue! They called us back immediately, let us know what time they would be arriving, the name of the technician, and even called us when he was 30 minutes away. Joe arrived and was very professional and so pleasant. He got right to work and installed the new system and removed the old one. He cleaned everything up and made sure to show me his work and the new unit. We were so pleased! Amazing work, my highest recommendation!